Privacy Policy

At Euclove, we regard customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Euclove® users, and conforms toInternet privacy standards. If you have questions or concerns regarding this statement, please contact us at privacy@euclove.com.au. The rest of this page lays out the details of how we ensure your privacy.

Collection of Information

In order to use the Euclove®website, we may require information from you in order toprovide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support andaccounts, including email and chat transcripts.

Any information collected by Euclove®is collected via correspondence from you or yourcompany. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Euclove®customers are required in order to provide you with ourproducts and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

The security of your personal information is important to us. When Credit Card details are collected, we simply pass them on to our trusted payment service providers in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us,both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at security@euclove.com.au

Access to Collected Information

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postaladdress) and financial information (such as credit card number, expiration date).

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at privacy@euclove.com.au

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postaladdress) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an
order, we will use this information to contact you.

Communications

Euclove®uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at privacy@euclove.com.au

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Euclove®may at its discretion use other third parties to provide essential services on our siteor for our business processes. We may share your details as necessary for the third party to providethat service.

In these instances, these third parties are prohibited from using your personally identifiable information for any otherpurpose.

Euclove®does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and whenwe believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding,court order, or legal process served on our Website.

Links

Links on the Euclove®site to external entities are not covered within this policy. The terms andconditions set out in this privacy statement only cover the domain name of www.euclove.com.au.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changesto this policy, we will notify you here, by email, or by means of a notice on our homepage.

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